Ventana software support forum

Hello,

Doen anyone know of a model concerning the dynamics of a (telecom) Call Center? I'm looking for generic model building blocks that might help me understand the decision processes involved.

Thanks!

Rutger Mooy

(this was also posted to the SD mailing list) Dear all, In a project dealing with the effects of (among other things) ICT services on the interconnectiveness of society, we've come to the point at which we would like to quantify an SD-model. To do this, we hope to use statistical techniques. However...

So my second suggestion would be:
add the possibility to use simple HTML tags.

Maybe this other topic may help you?

http://www.ventanasystems.co.uk/forum/v ... php?t=2118

Hi everyone, I'm looking for a tool than can transform a set of relationships (say, a set of cause-and-effects) into a graphic diagram (say, a causal map) automatically. Anyone know of / use such a tool? I've seen this on the web: http://morcego.arca.ime.usp.br but it seems to be in Beta version. Ru...

Hmm... HTML does not seem to work in the post above.

Can you remove the 'Mood' information? I don't think anyone is really using it. It's just cluttering up the member information box.

[Edited on 1-6-2004 by RutgerMooy]

I got a lot of response on this query, so I thought I'd put them here: OVERVIEW http://www.thinkofit.com/webconf/workspaces.htm Microsoft Netmeeting http://www.microsoft.com/windows/netmeeting/ Groove http://www.groove.net Blackboard http://www.blackboard.com RealVNC http://www.realvnc.com Coolmodes...

Hi all, For a project in which some SD-Modeling is going to be done, I need to work together with some people who are in geographically dispersed areas. To make working together easier, we have begun using Instant Messaging as a communication tool. This seems to work pretty well, but right now, it i...