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Thank you for your answers. I try to implicate these helpful suggestions and i look forward to give some feedback

Regards

Christoph

Hello at first i want to introdue myself a little, because i am new here. My name is Christoph and i write my diploma thesis in university at the moment. One part of this thesis is to design an system dynamics modell with vensim for a the complaint management of a company. So there were are. I have ...