Search found 3 matches
- Tue Sep 16, 2003 11:08 pm
- Forum: SD Mailing List Archive
- Topic: Knowledge management!
- Replies: 3
- Views: 6499
Knowledge management!
Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hello friends, I was wondering if anyone could provide me with any kind of materials, = models, literature, readings which take the SD approach to knowledge = management. Specifically, I am trying to c...
- Thu May 22, 2003 10:34 am
- Forum: SD Mailing List Archive
- Topic: Modeling the Dynamics of Customer Relationship Management
- Replies: 1
- Views: 3339
Modeling the Dynamics of Customer Relationship Management
Hello, I am trying to use the system dynamics approach to develop a Customer Relationship Management model...I would be really grateful if anyone could guide me to the resources that I can use for developing the model efficiently. The resources could be in the form of existing models,research papers...
- Wed Apr 30, 2003 12:27 pm
- Forum: SD Mailing List Archive
- Topic: CRM and Business Process Reengineering models
- Replies: 0
- Views: 3121
CRM and Business Process Reengineering models
Dear all, We are students trying to develop a Banking CRM(Customer relationship management) system dynamics model and Business Process Reengineering models using system dynamics. We would be really grateful if anyone could guide us to the resources that we can use for developing these models efficie...