Search found 3 matches

by "Mihir Dhond"
Tue Sep 16, 2003 11:08 pm
Forum: SD Mailing List Archive
Topic: Knowledge management!
Replies: 3
Views: 6499

Knowledge management!

Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hello friends, I was wondering if anyone could provide me with any kind of materials, = models, literature, readings which take the SD approach to knowledge = management. Specifically, I am trying to c...
by "Mihir Dhond"
Thu May 22, 2003 10:34 am
Forum: SD Mailing List Archive
Topic: Modeling the Dynamics of Customer Relationship Management
Replies: 1
Views: 3339

Modeling the Dynamics of Customer Relationship Management

Hello, I am trying to use the system dynamics approach to develop a Customer Relationship Management model...I would be really grateful if anyone could guide me to the resources that I can use for developing the model efficiently. The resources could be in the form of existing models,research papers...
by "Mihir Dhond"
Wed Apr 30, 2003 12:27 pm
Forum: SD Mailing List Archive
Topic: CRM and Business Process Reengineering models
Replies: 0
Views: 3121

CRM and Business Process Reengineering models

Dear all, We are students trying to develop a Banking CRM(Customer relationship management) system dynamics model and Business Process Reengineering models using system dynamics. We would be really grateful if anyone could guide us to the resources that we can use for developing these models efficie...