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I believe it is a question of application. Most SD projects appear to concentrate on complex industry wide issues as opposed to every day management challenges. I have recently complemented CRM strategy study for a UK high-street Bank using SD and I would be more then happy to give you more informat...

Though I would not dispute Jay Forresters comments that one of the key benefits of SD is in support of the design of policies, it does imply that SD can only be invoked when something is broken or in difficulties. In a lot of business situation I am faced with, nothing may be in difficulty but the o...