Ventana software support forum

Martin, We looked at how to characterize the systemic nature of information provided to decision makers about a social system and how to characterize their mental models of the system in our research, which is described in my dissertation. We tested these characterizations in a simulation-based expe...

There has been some great feedback to Paul's question. Thanks! I'll add to the list a link to my dissertation research on the influence of balanced scorecards, supported by enterprise systems, on mental models and subsequently on organizational performance. http://www.instituteforstrategicclarity.or...