Search found 4 matches
- Tue Jun 27, 2023 7:05 pm
- Forum: Vensim
- Topic: Customer satisfaction model (5 Service quality dimensions)
- Replies: 6
- Views: 3896
Re: Customer satisfaction model (5 Service quality dimensions)
What if I changed my model to this? But still the customer satisfaction looks weird as it achieved stable state in the next month which does not make sense. And the service quality dimensions are all straight line. I really do not know which part is wrong for my model. The output of the graph suppos...
- Mon Jun 26, 2023 5:57 pm
- Forum: Vensim
- Topic: Customer satisfaction model (5 Service quality dimensions)
- Replies: 6
- Views: 3896
Re: Customer satisfaction model (5 Service quality dimensions)
This looks like a discrete oscillation from having processes in the model that are faster than TIME STEP. A quick fix might simply be to make TIME STEP smaller. Also, check your units, if you haven't already. That may reveal a conceptual issue. I have tried to check the units and change a little on...
- Mon Jun 26, 2023 2:02 pm
- Forum: Vensim
- Topic: Customer satisfaction model (5 Service quality dimensions)
- Replies: 6
- Views: 3896
Customer satisfaction model (5 Service quality dimensions)
Hi, currently i am doing for the customer satisfaction model regarding to the after-sales service of home appliances. The graph generated looks weird and i didn't know what's wrong with my graph. The customer satisfaction graph supposed to be a fratuated and then stable graph but i get a weird graph...
- Sun Jun 25, 2023 6:48 pm
- Forum: System Dynamics Discussion
- Topic: Customer satisfaction model (5 Service quality dimensions)
- Replies: 0
- Views: 41219
Customer satisfaction model (5 Service quality dimensions)
Hi, currently i am doing for the customer satisfaction model regarding to the after-sales service of home appliances. The graph generated looks weird and i didn't know what's wrong with my graph. The customer satisfaction graph supposed to be a fratuated and then stable graph but i get a weird graph...