Search found 75 matches

by Bill Harris
Thu May 22, 2003 7:22 am
Forum: SD Mailing List Archive
Topic: Modeling the Dynamics of Customer Relationship Management
Replies: 1
Views: 2828

Modeling the Dynamics of Customer Relationship Management

While I dont have a model reference to share, I think youd be on firm ground if you: - Defined the CRM problem you want to address or the purpose of the model (e.g., "Show how poor CRM leads to reduced customer satisfaction and eventually reduced profits") - Further specify the problem or ...
by Bill Harris
Mon May 12, 2003 2:31 pm
Forum: SD Mailing List Archive
Topic: Communicating System Dynamics to Others
Replies: 16
Views: 11908

Communicating System Dynamics to Others

DavidPKreutzer@aol.com wrote: > unless both you and your clients have a clear understanding and explicit > agreement of your roles and appropriate interaction protocols then the > outcomes will probably suffer greatly. David, Well said! Your distinction between and inclusion of both process and expe...
by Bill Harris
Sat May 10, 2003 4:06 pm
Forum: SD Mailing List Archive
Topic: Number of replications
Replies: 5
Views: 5172

Number of replications

Ric, Does Law and Keltons _Simulation Modeling and Analysis_ help? It was on a frequently posted list of important (classic) books for simulation and modeling on the old comp.simulation group, as I recall. You might find it in your library (or at least through ILL), as you wanted a free resource. Bi...
by Bill Harris
Wed May 07, 2003 7:46 am
Forum: SD Mailing List Archive
Topic: Communicating System Dynamics to Others
Replies: 16
Views: 11908

Communicating System Dynamics to Others

J.J., It sounds like you may live in the Alsace (Strasbourg?); I used to live and work in the Black Forest. I like the region: Ive been hiking in the Vogesen and visited the chapel designed by Le Corbusier at Ronchamps. There are many German-language resources on SD. Check out http://www.uni-klu.ac....
by Bill Harris
Wed May 07, 2003 7:27 am
Forum: SD Mailing List Archive
Topic: Communicating System Dynamics to Others
Replies: 16
Views: 11908

Communicating System Dynamics to Others

Interesting discussion. Ive found 2 particularly easy situations in which communications on SD works, and lots more where it doesnt. First, easiest, and least likely to repeat, I once prepared a pitch to a 3rd level manager using an SD model to justify a business change to an organization. This mana...
by Bill Harris
Fri Apr 18, 2003 7:17 am
Forum: SD Mailing List Archive
Topic: Can system dynamics models "learn"
Replies: 46
Views: 33656

Can system dynamics models "learn"

Would a case of shifting loop dominance meet your criterion for learning? As one or more levels change in value, they may change the dominant loop in the system, and that would change the systems behavior over the longer term. See http://www.albany.edu/~gpr/LoopDom.pdf for a good discussion of that ...
by Bill Harris
Fri Apr 11, 2003 11:23 am
Forum: SD Mailing List Archive
Topic: Intuitive understanding of system dynamics concepts
Replies: 4
Views: 3568

Intuitive understanding of system dynamics concepts

For your second question, check out Alan Grahams PhD dissertation, "Principles on the relationship between structure and behavior of dynamic systems," 1977. You might also find http://www.albany.edu/~gpr/LoopDom.pdf of interest. Bill From: Bill Harris <bill_harris@facilitatedsystems.com> -...
by Bill Harris
Mon Feb 10, 2003 6:51 am
Forum: SD Mailing List Archive
Topic: Business simulations - web sites?
Replies: 4
Views: 4593

Business simulations - web sites?

Rod Brown wrote: > System Dynamics can be wielded more effectively when it is used to > reduce the complex to the understandable rather than to recreate a > complete facsimile, at least from the teaching point of view. "What he (and Ray) said!" Ive found for me that I can get into "pl...
by Bill Harris
Sun Nov 17, 2002 11:54 am
Forum: SD Mailing List Archive
Topic: Ecological Footprint of Humanity
Replies: 10
Views: 13016

Ecological Footprint of Humanity

Ive been asked which paper I referenced in my note about the paper John Sterman recommended and how it fits with the Skeptical Environmentalist; its <http://www.pnas.org/cgi/content/abstract/99/14/9266>Tracking The Ecological Overshoot Of The Human Economy, Mathis Wackernagel, Niels B. Schulz, Diana...
by Bill Harris
Sat Nov 16, 2002 7:56 pm
Forum: SD Mailing List Archive
Topic: Ecological Footprint of Humanity
Replies: 10
Views: 13016

Ecological Footprint of Humanity

Some time ago, John Sterman wrote: > I highly recommend the paper described below for all system dynamics > folks. The paper provides an estimate of the extent to which I read that and did indeed find it interesting; thanks. Im also about a third of the way through Lomborgs The Skeptical Environment...
by Bill Harris
Wed Oct 16, 2002 9:17 pm
Forum: SD Mailing List Archive
Topic: Limitations of System dynamics?
Replies: 10
Views: 21290

Limitations of System dynamics?

Woncheol Kwak wrote: > Does anyone have a comprehensive list of pros and CONS of using System > Dynamics in business modeling? > Can anyone tell me the limitations of System Dynamics and the cases in > which Id better not use it? Better than pros and cons, I sometimes find Gomez and Probsts taxonomy...
by Bill Harris
Mon Sep 16, 2002 3:21 pm
Forum: SD Mailing List Archive
Topic: Models of volunteerism in non profits
Replies: 2
Views: 6721

Models of volunteerism in non profits

Steven, I dont know if this is related to your issue, but John Hayward has a site on church growth modeling at http://www.church-growth-modelling.org.uk/. Regards, Bill From: Bill Harris <bill_harris@facilitatedsystems.com> -- Bill Harris 3217 102nd Place SE Facilitated Systems Everett, WA 98208 USA...
by Bill Harris
Mon Sep 16, 2002 7:15 am
Forum: SD Mailing List Archive
Topic: This List, The System Dynamics Society, and...
Replies: 2
Views: 6468

This List, The System Dynamics Society, and...

J Mukherjee wrote: > For what it is worth, there is a keyword-searchable mailing list archive on > my site at www.optimlator.com I do appreciate that, Jaideep. Its been handy on occasion. > There is also a discussion board at www.optimlator.com/discus/ It has been What about something like the learn...
by Bill Harris
Tue Aug 20, 2002 9:06 am
Forum: SD Mailing List Archive
Topic: Dynamics of Public Gambling
Replies: 1
Views: 3347

Dynamics of Public Gambling

Robert, A couple of thoughts. First, does it help to show the concept of money flowing into city coffers as a stock and flow (emphasis on the concepts, not the terms, of course)? In essence, the city wants (needs?) a certain flow of cash. Where is the flow coming from? If its coming from the same pe...
by Bill Harris
Thu Jul 25, 2002 8:38 pm
Forum: SD Mailing List Archive
Topic: SD uniqueness and the challenge presented by complex systems
Replies: 2
Views: 3287

SD uniqueness and the challenge presented by complex systems

Shelley Michael L Civ AFIT/ENV wrote: > In my view, SDs > unique contribution is the ability to formulate the correct system boundary > for addressing the question at hand. Classically, the modeler will pose a Whats the difference between that and, for example, a Colored Petri Net model I might make...
by Bill Harris
Wed Jul 17, 2002 3:40 pm
Forum: SD Mailing List Archive
Topic: Negative Stocks
Replies: 4
Views: 8552

Negative Stocks

geoff coyle wrote: > > Bill asks if treating negative stock explicitly as a backlog is a heuristic > or a firm rule and refers to his financial problems (donations can be sent > to me and Ill pass them on, less the usual commission). The checks youre forwarding are _mighty_ small, Geoff--about dt in...
by Bill Harris
Mon Jul 15, 2002 9:09 am
Forum: SD Mailing List Archive
Topic: Representing constraints
Replies: 30
Views: 44054

Representing constraints

geoff coyle wrote: > Yes, I agree with this. A negative stock should not exist and, if necessary, > a separate and explicit backlog should be modelled. Why? A backlog will > probably trigger an entirely different set of policies and it is better to > treat them explicitly. I see that Jay Forrest mad...
by Bill Harris
Wed Mar 20, 2002 8:11 am
Forum: SD Mailing List Archive
Topic: SD Models from Written Text
Replies: 30
Views: 28410

SD Models from Written Text

Carolus Grütters wrote: > The ratio behind the initial request seems to be the availability of a > tool that does the hard work: > extracting knowledge from certain sources. > If that would be possible, it would leave more time to the real SD-work. :-) (As if the real SD-work doesnt include--or mayb...
by Bill Harris
Sun Mar 10, 2002 2:20 pm
Forum: SD Mailing List Archive
Topic: System Dynamics Society Membership
Replies: 9
Views: 10731

System Dynamics Society Membership

I agree; Bob deserves thanks. This is a very good service for the community, and I appreciate it. > Id be the last to turn away an enquirer, I guess its not clear to me that this is the Societys facilities. I checked out http://www.vensim.com/sdmail/sdmail.html, and it made no such claim that I coul...
by Bill Harris
Fri Mar 08, 2002 7:25 am
Forum: SD Mailing List Archive
Topic: SD Models from Written Text
Replies: 30
Views: 28410

SD Models from Written Text

Pieter van der Hijden wrote: > > Maybe the automatic extracting from arbitrary textual descriptions is a > few bridges too far yet. However, an intermediary solution could be > useful. That sounds like a good idea. > If we could agree on some special codes to insert in our texts and have > the disci...
by Bill Harris
Mon Jan 21, 2002 8:56 am
Forum: SD Mailing List Archive
Topic: Experiential Games
Replies: 7
Views: 9529

Experiential Games

Niall Palfreyman wrote: > > I would be interested in general to hear from people with experience in > running the Beer Game the kinds of issues which typically arise, and the > kinds of points made in the debriefing. Niall, Ive observed people going away with a feeling of incompetence that they didn...
by Bill Harris
Mon Dec 10, 2001 7:01 am
Forum: SD Mailing List Archive
Topic: Text Based SD software
Replies: 15
Views: 21529

Text Based SD software

I think the "Big Three" all share that. What would be really nice, though, is an environment where all ones normal code development tools (e.g., emacs, cvs cs) were available. Then, as Tom suggested, one can do global search and replaces, one can use macros to create or modify multiple str...
by Bill Harris
Wed Oct 17, 2001 8:01 pm
Forum: SD Mailing List Archive
Topic: Electricity Regulation/Deregulation
Replies: 7
Views: 11321

Electricity Regulation/Deregulation

Some time ago, "George Backus" <George_Backus@ENERGY2020.com> wrote the following. I think its related to some of the current dialog. > >The real problem, however, is our problem and one we, as system dynamists, > >still have no standard recipe to alleviate. It is the problem of a > >parad...
by Bill Harris
Tue Oct 16, 2001 11:02 am
Forum: SD Mailing List Archive
Topic: Unwarranted Criticism
Replies: 16
Views: 21636

Unwarranted Criticism

George, Youve written about Unwarranted Criticism and now Leveraging the List-Serve. I like some of your points, but I have another perspective on what makes SD credible in the marketplace. Its only my perspective, not <<truth>>. I came into this field from an electrical engineering background, wher...
by Bill Harris
Sat Jul 21, 2001 9:32 am
Forum: SD Mailing List Archive
Topic: The order of a system
Replies: 16
Views: 10737

The order of a system

> >x = A.sin(kt) + B.cos(kt) > >x = -k^2.x - (S1) Or, in terms perhaps more matched to Nialls math class, the second is a differential equation and the first is the solution for that equation, much as x^2-4=0 is an algebraic equation and x=2 and x=-2 are its solutions. Bill From: Bill Harris <bill_h...