modeling organization image (reputation)

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anjomshoae
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modeling organization image (reputation)

Post by anjomshoae »

Hi all,

I am looking for resources on modeling an organization image to its stakeholders. an organization's reputation is the aggregate evaluation of how well it meets stakeholder expectations (Wartick 1992), where these evaluations tend to polarize into either positive or negative expectations (coombos 2007). can anyone suggest resources for modeling organization image to its stakeholders ?


Thanks in advance.
Regards,
Last edited by anjomshoae on Tue Mar 01, 2016 8:29 am, edited 1 time in total.
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Re: modeling organization image to stakeholders

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Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

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http://www.bbc.co.uk/news/magazine-27509559
anjomshoae
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Re: modeling organization image to stakeholders

Post by anjomshoae »

Administrator wrote:Does the following post help?

http://www.ventanasystems.co.uk/forum/v ... oft#p20171

So I've read this thread, and the pdf file. but I'm not really sure that my problem is within this context. what I am thinking is that, the organization image to stakeholders is depends on the successful delivery of product to the customers, or demand which is satisfied. If the organization image is positive to stakeholders they will provide more money for the business, if not they will reduce the budget. Is this possible to be quantitatively modeled ? any suggestion ?

Thanks
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Re: modeling organization image to stakeholders

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I'd suggest having a go at putting some structure in your model and see how it works.

Typically I'd use a level to measure "image" (between 0-1) and a lookup table to measure effect on other things (eg, image = 1, effect on investment =1, image = .5, effect on investment might only be .75).
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Units are important!
http://www.bbc.co.uk/news/magazine-27509559
anjomshoae
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Re: modeling organization image to stakeholders

Post by anjomshoae »

Administrator wrote:I'd suggest having a go at putting some structure in your model and see how it works.

Typically I'd use a level to measure "image" (between 0-1) and a lookup table to measure effect on other things (eg, image = 1, effect on investment =1, image = .5, effect on investment might only be .75).
Thank you. nice explanation, I think it will work. let me go through it and I will get back here with a model.
anjomshoae
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Re: modeling organization image to stakeholders

Post by anjomshoae »

Administrator wrote:I'd suggest having a go at putting some structure in your model and see how it works.

Typically I'd use a level to measure "image" (between 0-1) and a lookup table to measure effect on other things (eg, image = 1, effect on investment =1, image = .5, effect on investment might only be .75).
so I tried to model as you guided; using a level to measure Image and a lookup table to measure the effect of "image" on "fundraising effectiveness". However the model gives the following errors;

WARNING: At 2 Above -"Lookup \"Fundraising effectiveness\""- computing -Effect of Image-.
WARNING: At 2 Above -Image-.

How I am able to restrict a value of level between 0 and 1. The level is changing by the "average service level" which in this model is just a constant (0.7). but normally it is changing between 0 and 1. here I considered that Image is only affected by the average service level.exogenous variables are not considered. How I can restrict a level variable between 0 and 1 ?

Model is attached to this post.

Best,
Attachments
Image.mdl
A model for organization Image
(2.63 KiB) Downloaded 307 times
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Re: modeling organization image to stakeholders

Post by Administrator »

The "image" level, what are the bounds for this? Does it go from 0-1 or 0-100?

The warnings you are getting are because "Image" goes above 1, and the lookup only goes to 1. They are only warnings, the model will still run. But it would be better to make sure the lookup bounds match the available range of values for "Image".
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Units are important!
http://www.bbc.co.uk/news/magazine-27509559
anjomshoae
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Re: modeling organization image to stakeholders

Post by anjomshoae »

Administrator wrote:The "image" level, what are the bounds for this? Does it go from 0-1 or 0-100?

The warnings you are getting are because "Image" goes above 1, and the lookup only goes to 1. They are only warnings, the model will still run. But it would be better to make sure the lookup bounds match the available range of values for "Image".

well, I want the bounds to be between 0 and 1 (I want to restrict the value of the level to be between 0 and 1), but I don't have any control over it, because the level ("Image") is being controlled by the" average service level" (which is constantly changing during the simulation run), and accumulation of this rate causes the value of stock to immediately surpass the bounds. So does this make sense? the bounds for "Image" must be between a fixed bounds, either 0 and 1 or 0 and 100. That's what I believe make sense. what do you think? How to force a "level" to be between fixed bounds when the rate governing the behaviour of it is actually changing between 0 and 1?

another question, I have used the function "DELAY1I" for the "Effect of operation effectiveness on image". is this correct? what dynamic function is the most appropriate function to be used here, to change a tangible value like "average service level" into an intangible value "Effect of operation effectiveness on image" ?

Is using Trend function make sense ? or perhaps smooth3 is a better option?

Trend;
The TREND function provides a very simple trend estimate for a variable. It really only makes sense for numbers that are always positive and don’t get very close to zero. If you want to trend a number that may be positive or negative the TREND function is not very useful. Instead, you should use the fractional trend relative to a quantity that is always positive (for example change in profit as a fraction of gross income).

Smooth3;
Returns a 3rd order exponential smooth of the input. Equivalent to the equations.
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Re: modeling organization image to stakeholders

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The following recent post shows how to limit a level so it never falls below a certain level, you can use similar structure to make sure a level never goes above a maximum value.
http://www.ventanasystems.co.uk/forum/v ... f=2&t=6214

Also see
http://www.ventanasystems.co.uk/forum/v ... f=2&t=6186
another question, I have used the function "DELAY1I" for the "Effect of operation effectiveness on image". is this correct?
Experiment and see if it matches with what you think to be correct. I would say that a negative effect on image can happen very quickly (think of bad press for an organisation, the image falls overnight). It takes much longer to improve an image.
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Units are important!
http://www.bbc.co.uk/news/magazine-27509559
anjomshoae
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Re: modeling organization image to stakeholders

Post by anjomshoae »

So I tried to restrict the value of stock to be between 0 and 1, but I am not really sure that the model is now correct, primarily because of the equation that I used for rate. is this model correct? (attached to this post)

here is the equation for rate;

MIN(Average Service Level,1-Image)/delay

Regards,
Attachments
Image v2.mdl
(2.6 KiB) Downloaded 310 times
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