Hi I just installed vensin dss on a windows PC and I am not able to open vensim help.
the error is showed in the attachement.
How can i correct the link to the help ?
unable to open vensim help
unable to open vensim help
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- Super Administrator
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Re: unable to open vensim help
Install using admin permissions and it should work fine.
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Units are important!
http://www.bbc.co.uk/news/magazine-27509559
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Units are important!
http://www.bbc.co.uk/news/magazine-27509559
Re: unable to open vensim help
Hi thanks for you answer.
it was installed with an admin account. But I am using it with my own account which does not have the admin rights.
unfortunately I cannot have admin rights on my institution PC.
it was installed with an admin account. But I am using it with my own account which does not have the admin rights.
unfortunately I cannot have admin rights on my institution PC.
Re: unable to open vensim help
Hello,
Actually by checking the VENSIM or VENSIMREADER folders, I don't see any Help sub folder.
The correct link to the help
C:\Users\Public\VensimREADER\vensim.chm or C:\Users\Public\VensimREADER\vensim.chm
I guess this is the cause of the error. What is the solution ?
Actually by checking the VENSIM or VENSIMREADER folders, I don't see any Help sub folder.
The correct link to the help
C:\Users\Public\VensimREADER\vensim.chm or C:\Users\Public\VensimREADER\vensim.chm
I guess this is the cause of the error. What is the solution ?
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- Super Administrator
- Posts: 4590
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Re: unable to open vensim help
The only way to fix is to install using administrator permissions.
During installation, the installer writes the help location to the registry, if the installer cannot save this info, the help will not work.
During installation, the installer writes the help location to the registry, if the installer cannot save this info, the help will not work.
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Units are important!
http://www.bbc.co.uk/news/magazine-27509559
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Units are important!
http://www.bbc.co.uk/news/magazine-27509559
Re: unable to open vensim help
You can always use http://vensim.com/documentation/
/*
Advice to posters (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Blog: http://blog.metasd.com
Model library: http://models.metasd.com
Bookmarks: http://delicious.com/tomfid/SystemDynamics
*/
Advice to posters (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Blog: http://blog.metasd.com
Model library: http://models.metasd.com
Bookmarks: http://delicious.com/tomfid/SystemDynamics
*/