ANNOUNCE New paper on using SD for BSC development

Henk Akkermans
Junior Member
Posts: 14
Joined: Fri Mar 29, 2002 3:39 am

ANNOUNCE New paper on using SD for BSC development

Post by Henk Akkermans »

Dear list readers,

There appears to be a great deal of interest in using system
dynamics for Balanced Scorecard Development. The reasons why
are obvious and have been discussed repeatedly on this list
in lively discussions, but it always nice to see a good idea
actually been picked up. Kim van Oorschot and myself wrote a
paper about a case study in the insurance sector where we used
SD for BSC and presented it at the 2002 Palermo conference. I
think we received well over 50 requests for that paper and/or
the underlying SD model.

This message is to inform you that we thorougly rewrote the
entire article and that this revised version will be published
in JORS, the Journal of the Operational Research Society, in
2005. Meanwhile, everyone who is interested in it can download
the pdf version from our website,, on the
""Publications"" page. The documented model has remained unchanged
and is still available from Kim upon request (mail to


Henk Akkermans

Minase BV
Fabrieksstraat 1a, Tilburg
P.O. Box 278, 5000 AG , Tilburg, The Netherlands