Posted by Bill Braun <firstname.lastname@example.org> I am modeling a flow of requests for service where the producer must travel to and from the service site. Assuming the point of service is five minutes from the location of the producer, and the service request is five minutes, I could model a request of 15 minutes. However, I want to formulate optional policies and be able to measure changes to the travel time (the ten minutes of on-the-job non-productive travel time). Do you know of models (any industry or setting) that differentiate between the productive and non-productive time of a service request?
Posted by Bill Braun <email@example.com> posting date Wed, 08 Nov 2006 06:57:04 -0500 _______________________________________________