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Error when trying to run latest Beta version

Posted: Thu Oct 13, 2016 10:39 pm
by daler6
I have installed the latest Beta version on both a 64-bit Windows machine and a 32-bit Windows machine, the latter running under Virtual Box on a Mac. In both cases, when I try to start the software, I received an error. I attach the error message from the 32-bit machine. I have not tried to use any of the previous beta versions.

Re: Error when trying to run latest Beta version

Posted: Thu Oct 13, 2016 10:56 pm
by tomfid
We'll look at it right away. Haven't seen this before.

Re: Error when trying to run latest Beta version

Posted: Thu Oct 13, 2016 11:11 pm
by daler6
Thanks

Re: Error when trying to run latest Beta version

Posted: Fri Oct 14, 2016 2:16 am
by tomfid
One possibility: it could be a conflict with an older version. Doing an uninstall of all Ventity versions in the Control Panel, then reinstalling might work.

Re: Error when trying to run latest Beta version

Posted: Fri Oct 14, 2016 3:58 am
by daler6
Uninstalling and reinstalling did not solve the problem. Same error. Also, I had not installed any earlier versions.

Re: Error when trying to run latest Beta version

Posted: Fri Oct 14, 2016 1:35 pm
by tomfid
Win7, 8 or 10? (XP won't work.)

Re: Error when trying to run latest Beta version

Posted: Fri Oct 14, 2016 2:19 pm
by daler6
Windows 7

Re: Error when trying to run latest Beta version

Posted: Fri Oct 14, 2016 3:48 pm
by tomfid
I think we have a solution - I'll message you as soon as it's ready.

Re: Error when trying to run latest Beta version

Posted: Fri Oct 14, 2016 4:05 pm
by daler6
Thanks