Customer satisfaction model (5 Service quality dimensions)
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Studentsss
- Junior Member
- Posts: 4
- Joined: Sun Jun 25, 2023 7:26 am
- Vensim version: PLE
Customer satisfaction model (5 Service quality dimensions)
Hi, currently i am doing for the customer satisfaction model regarding to the after-sales service of home appliances. The graph generated looks weird and i didn't know what's wrong with my graph. The customer satisfaction graph supposed to be a fratuated and then stable graph but i get a weird graph. I have no idea what problem for my model, can anyone please help me to solve this problem?
- Attachments
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- Wrong graph
- Weird graph.png (108.04 KiB) Viewed 18679 times
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- Graph with fratuated and then stable
- Correct graph.png (35.55 KiB) Viewed 18679 times
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- Customer satisfaction model(After-sales service).mdl
- Stock and flow diagram of the model
- (10.8 KiB) Downloaded 860 times