Ventana software support forum

Okay, I have an Excel interface with a Vensim model. I built the interface in Excel 2007 but saved it as Excel 2003 (ie xls format). I published the model but the user received an "Extraction error" when opening. The interface is working fine despite this error. I am not getting an extraction error on my test machine which runs Excel 2003 and does not have Vensim DSS installed (just the model reader).

What could cause this?

One of my thoughts was that I have several add-ins installed (on both my development and test machines). I assumed that add-ins are part of the Excel application, not the workbook so that this wouldn't matter. Any other ideas?

Jen

Normally an extraction error occurs when Vensim tries to create a file in the computers file system and fails. The most general cause of failure is another file with the same name that can't be overwritte (eg becauge Excel is open). But it could also be related to directory permissions, virus scanners or a firewall.