Ventana software support forum

I have been consistently getting unhandled Win32 exception errors (actually, ever since initially installing). Are there any known conflicts? I am about ready to install on several different machines to see if it is simply this computer.

I am running DSS (and have tried PLE with similar results), on WinXP Pro with 3GB RAM.

Dylan

*I also run Visual Studio 2005, Mathematica, MATLAB, Origin, WAMP server, AVG, PHPRunner, Notepad++, Eudora, Office 2007, MindJet Manager, Graphpad Prism, iTunes, Palm Desktop, Dreamweaver, AceFTP, etc...(although, never all running at the same time!) on this computer.

Dylan

Are you on the latest version (5.8A) of Vensim?

And is the crash repeatable (do you do the same thing each time to cause the error)?

I know of no conflicts.

Tony.

Yes, I am using 5.8A. And yes, the crash occurs at the same point when working through models (even when I am simply drawing out a model...no equations and no simulations yet!).

That is why I wondered is there is any known conflicts...since it may be a particular problem with my install (interestingly, I see a similar behavior in PLE, although I have not tried precisely the same activities between DSS and PLE, it is consistent within either DSS or PLE).

Dylan

Can you describe exactly what causes the crash? If I can recreate it, there way be a way around it until it is fixed.

Tony.

After installing on a different computer, I have not encountered this crash at all. I now suspect that it might have something to do with my video card (NVIDIA Quadro 3D) since this crash often occurs at some screen redraw step (e.g. when initiating SynthSim mode, it often crashes before the slider bars are created below the constants). This is probably why it crashed at the same point with each model being created (although it is not dependent on the model at all).

Moving to another computer seems to have solved it...for both DSS and PLE.

Thanks!

Dylan