Ventana software support forum

Dear Tom, Administrator,

I just want to know if my computer crashed, in which I could not recover it, how can I reinstall Vensim DSS on the new PC? Since I have already used my license in the crashed PC and I do not have a new one!

Yes, you can install on the new machine.

You just need to keep track of your license key. Obviously you should have backups. As a last resort, we can look up your key, but we can't send it to anyone other than the verified owner of record on the license.