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Installation Error Code 977

Posted: Sat May 14, 2022 11:22 am
by xianjia xu
Hi! I would like to using Vensim PLE, but I can't install successfully after downloading the Installation package. The error statement is the following:

“Resource file comes from a different version of Vensim(002)”

"Reinstall Vensim(error 977)"

My Installation info:
System: Window 11 x64
System Language: Chinese
Installation path: default
Usage: Academic use, very first time installation

Appreciate your support!

Re: Installation Error Code 977

Posted: Sun May 15, 2022 12:36 pm
by Administrator
Did you install using administrative permissions?

Re: Installation Error Code 977

Posted: Tue May 17, 2022 5:03 am
by xianjia xu
Yes,I did.

Re: Installation Error Code 977

Posted: Tue May 17, 2022 7:20 am
by Administrator
In C:\Users\Public\Vensim\PLE, there should be a file named en09020400.vrf, can you zip this and upload it to the forum please?

Re: Installation Error Code 977

Posted: Thu May 19, 2022 2:07 am
by xianjia xu
ok

Re: Installation Error Code 977

Posted: Thu May 19, 2022 12:54 pm
by Administrator
The attached should work for you.

I'll need to get hold of a computer with Chinese as the operating system to test why this is happening.

Re: Installation Error Code 977

Posted: Mon Aug 15, 2022 4:24 am
by Miracle
Hi, I have exactly the same situation, could you please help me out?
I attached the document in users/public/vensim, en09030200, don't know if that is what you need. But I am in a urgent of getting my assignment start. I hope this can be solved in a way. Thanks very much

Re: Installation Error Code 977

Posted: Mon Aug 15, 2022 4:30 am
by Miracle
Administrator wrote: Thu May 19, 2022 12:54 pm The attached should work for you.

I'll need to get hold of a computer with Chinese as the operating system to test why this is happening.
Hi, I have exactly the same situation, could you please help me out?
I attached the document in users/public/vensim, en09030200, don't know if that is what you need. But I am in a urgent of getting my assignment start. I hope this can be solved in a way. Thanks very much

Re: Installation Error Code 977

Posted: Mon Aug 15, 2022 6:10 am
by Administrator
Can you try the attached file?

Re: Installation Error Code 977

Posted: Tue Aug 16, 2022 12:04 am
by Miracle
Administrator wrote: Mon Aug 15, 2022 6:10 am Can you try the attached file?
Awesome!!!! Thanks very much!!

Re: Installation Error Code 977

Posted: Tue Aug 23, 2022 9:25 am
by lvjunfeng
I had same problem with Vensim Model Reader, I used the file from the current post but it didn't work

My Installation info:
System: Window 11 x64
System Language: Chinese
Installation path: default
Usage: Academic use, very first time installation

Appreciate your support!

Re: Installation Error Code 977

Posted: Wed Aug 24, 2022 2:36 pm
by Administrator
Can you let me know what language your computer is in please? I've set up a Chinese (simplified) machine here and Vensim installed without any problems.

Re: Installation Error Code 977

Posted: Thu Aug 25, 2022 3:06 am
by lvjunfeng
My problem has been solved, thank you for your reply

Re: Installation Error Code 977

Posted: Tue Sep 27, 2022 2:58 pm
by Liyan_Scarlett
Administrator wrote: Thu May 19, 2022 12:54 pm The attached should work for you.

I'll need to get hold of a computer with Chinese as the operating system to test why this is happening.
Hi! I met the same situation as well,but I attached the document in users/public/vensim/PLE,just has en09030300.vrf,could you please help me check this file? Cause I am urgent to get my assignment start.I hope it can be solved as early as possible.Thank you very much!
en09030300.zip
(207.15 KiB) Downloaded 86 times

Re: Installation Error Code 977

Posted: Tue Sep 27, 2022 3:00 pm
by Liyan_Scarlett
Administrator wrote: Thu May 19, 2022 12:54 pm The attached should work for you.

I'll need to get hold of a computer with Chinese as the operating system to test why this is happening.
Hi! I met the same situation as well,but I attached the document in users/public/vensim/PLE,just has en09030300.vrf,could you please help me check this file? Cause I am urgent to get my assignment start.I hope it can be solved as early as possible.Thank you very much!

Re: Installation Error Code 977

Posted: Tue Sep 27, 2022 5:31 pm
by Administrator
Please start a new thread and provide some more information (such as operating system etc).

Re: Installation Error Code 977

Posted: Wed Sep 28, 2022 7:06 am
by xushuyu777
Hi! I met the same situation as well,but I attached the document in users/public/vensim/PLE,just has en09030400.vrf,could you please help me check this file? Cause I am urgent to get my assignment start.I hope it can be solved as early as possible.Thank you very much!

Re: Installation Error Code 977

Posted: Wed Sep 28, 2022 7:07 am
by xushuyu777
Administrator wrote: Tue Sep 27, 2022 5:31 pm Please start a new thread and provide some more information (such as operating system etc).
Hi! I met the same situation as well,but I attached the document in users/public/vensim/PLE,just has en09030400.vrf,could you please help me check this file? Cause I am urgent to get my assignment start.I hope it can be solved as early as possible.Thank you very much!

Re: Installation Error Code 977

Posted: Wed Sep 28, 2022 7:42 am
by Administrator
If you are running Windows, make sure you install Vensim as an administrator. Right click on the Vensim installer and select "Run as administrator".

If you still have trouble, please start a new thread and provide some information so we can help you.
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Re: Installation Error Code 977

Posted: Wed Sep 28, 2022 8:38 am
by xushuyu777
Administrator wrote: Wed Sep 28, 2022 7:42 am If you are running Windows, make sure you install Vensim as an administrator. Right click on the Vensim installer and select "Run as administrator".

If you still have trouble, please start a new thread and provide some information so we can help you.
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

I'm sure that I install Vensim as an administrator.
In C:\Users\Public\Vensim\PLE, there should be a file named en09030400.vrf, can you zip this and upload it to the forum please?