Ventana software support forum

Hello,

I'm having an issue with different models that are supposed to get data from Excel files. I keep getting the same error message, and then Vensim suddenly closes, even when using blank Excel files. I've attached a screenshot of the error message for reference.

Has anyone else experienced this issue before or have any suggestions on how to fix it?

Thank you in advance!

If you send the report, it's typically easy for us to locate the problem.

Also, if this is replicable with a simple test case, having your mdl and xls files would help us to quickly diagnose the issue.