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Unable to open Vensim

Posted: Fri Dec 22, 2023 4:00 pm
by nicolexwong
I have tried downloading the academic version of PLE Multiple times on a Macbook air (running macOS Big Sur version 11.1).

Each time, after downloading when I open the application I receive an error message "The application vensim PLE cannot be opened".

Does anyone have any tips to troubleshoot this?

Nicole

Re: Unable to open Vensim

Posted: Fri Dec 22, 2023 4:27 pm
by Administrator
There is a lot of info on Google about this, have you tried following some of those suggestions?

Re: Unable to open Vensim

Posted: Sat Dec 23, 2023 1:49 pm
by nicolexwong
Yes

Most suggest re installing which I have already tried

Re: Unable to open Vensim

Posted: Sat Dec 23, 2023 8:33 pm
by Administrator

Re: Unable to open Vensim

Posted: Sun Dec 24, 2023 8:11 pm
by Travis
@nicole - what model of MacBook Air do you have?

Re: Unable to open Vensim

Posted: Thu Jan 04, 2024 3:03 pm
by nicolexwong
@travis - it is an M1 2020 MacBook Air.

I have tried all the above suggestions, and the error message has changed to "this application has quit unexpectedly". Any tips much appreciated!

Re: Unable to open Vensim

Posted: Fri Jan 05, 2024 1:33 pm
by Administrator
If you've used Vensim before, try deleting or renaming the .venple file in your home folder (it's hidden).

This will mean Vensim starts with default settings, maybe you had the old GUI running before?

Re: Unable to open Vensim

Posted: Fri Jan 05, 2024 5:26 pm
by Travis
Admin – Does Vensim run on Big Sur version 11.x still? I remember another thread where some people where having trouble with older version of macOS. Maybe Nicole should also consider updating macOS?

But the hidden file is the first thing to check...