“InstallVensimPLE.dmg” is damaged and can’t be opened. You should move it to the Trash.

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inkgoon
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Posts: 1
Joined: Tue Sep 24, 2019 9:28 am
Vensim version: PLE

“InstallVensimPLE.dmg” is damaged and can’t be opened. You should move it to the Trash.

Post by inkgoon » Tue Sep 24, 2019 9:38 am

I'm using Mac OS 10.12, trying to download Vensim PLE for Macintosh OSX (10.10+). Whenever I try to open the downloaded .dmg file, I'm told that ' “InstallVensimPLE.dmg” is damaged and can’t be opened. You should move it to the Trash.' and there's no option besides 'cancel' and 'move to trash'.

I could successfully install vensim a month ago, but had some issues and was suggested to uninstall and reinstall again, but not I can't open the downloaded file. I've also tried these options, but to no avail:
-turning off firewall while downloading and opening
-using another browser (Chrome, Safari).

Will really appreciate any help!
Screen Shot 2019-09-24 at 4.10.16 PM.png
Screen Shot 2019-09-24 at 4.10.16 PM.png (100.76 KiB) Viewed 105 times

Administrator
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Posts: 3364
Joined: Wed Mar 05, 2003 3:10 am

Re: “InstallVensimPLE.dmg” is damaged and can’t be opened. You should move it to the Trash.

Post by Administrator » Tue Sep 24, 2019 9:49 am

There is not much we can do about download problems. Do you have access to a better internet connection that you can use to re-download?
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Units are important!
http://www.bbc.co.uk/news/magazine-27509559

tomfid
Administrator
Posts: 2764
Joined: Wed May 24, 2006 4:54 am

Re: “InstallVensimPLE.dmg” is damaged and can’t be opened. You should move it to the Trash.

Post by tomfid » Tue Sep 24, 2019 3:26 pm

If the problem persists after a fresh download, let us know.

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