Installation Error Code 977

Use this forum to post Vensim related questions.
Post Reply
lzc08
Junior Member
Posts: 6
Joined: Tue Sep 14, 2021 1:45 pm
Vensim version: PLE

Installation Error Code 977

Post by lzc08 »

Hi! I would like to using Vensim PLE, but I can't install successfully after downloading the Installation package. The error statement is the following:

“Resource file comes from a different version of Vensim(002)”

"Reinstall Vensim(error 977)"

My Installation info:
System: Window 10 x64
System Language: Chinese
Installation path: default
Usage: Academic use, very first time installation

Appreciate your support!
Administrator
Super Administrator
Posts: 4573
Joined: Wed Mar 05, 2003 3:10 am

Re: Installation Error Code 977

Post by Administrator »

Try downloading again, and make sure you right click on the newly downloaded installer and select "Run as administrator".
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Units are important!
http://www.bbc.co.uk/news/magazine-27509559
lzc08
Junior Member
Posts: 6
Joined: Tue Sep 14, 2021 1:45 pm
Vensim version: PLE

Re: Installation Error Code 977

Post by lzc08 »

Administrator wrote: Tue Sep 14, 2021 2:12 pm Try downloading again, and make sure you right click on the newly downloaded installer and select "Run as administrator".
Thanks for your reply, but I tried and fail too with the same error, It there any previous version package link available to test?

Appreciate!
Administrator
Super Administrator
Posts: 4573
Joined: Wed Mar 05, 2003 3:10 am

Re: Installation Error Code 977

Post by Administrator »

What version of Vensim are you downloading (32 or 64 bit)?
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Units are important!
http://www.bbc.co.uk/news/magazine-27509559
Administrator
Super Administrator
Posts: 4573
Joined: Wed Mar 05, 2003 3:10 am

Re: Installation Error Code 977

Post by Administrator »

This error usually happens when Vensim has not been installed using administrative permissions.
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Units are important!
http://www.bbc.co.uk/news/magazine-27509559
lzc08
Junior Member
Posts: 6
Joined: Tue Sep 14, 2021 1:45 pm
Vensim version: PLE

Re: Installation Error Code 977

Post by lzc08 »

Administrator wrote: Tue Sep 14, 2021 2:46 pm This error usually happens when Vensim has not been installed using administrative permissions.
Hi! I have tried using administrative permissions, but same error happens. I am using 64 version. It is possible to have a previous, for example, 8.2.1 version installation package to try? Thanks!
Administrator
Super Administrator
Posts: 4573
Joined: Wed Mar 05, 2003 3:10 am

Re: Installation Error Code 977

Post by Administrator »

I've just tested the installer, it's working without any problems.

Try deleting everything in the following folder and installing again.
C:\Users\Public\Vensim\PLE
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Units are important!
http://www.bbc.co.uk/news/magazine-27509559
lzc08
Junior Member
Posts: 6
Joined: Tue Sep 14, 2021 1:45 pm
Vensim version: PLE

Re: Installation Error Code 977

Post by lzc08 »

Administrator wrote: Tue Sep 14, 2021 3:07 pm I've just tested the installer, it's working without any problems.

Try deleting everything in the following folder and installing again.
C:\Users\Public\Vensim\PLE
Unfortunately this doesn't work either, will the previous installation package will help?
Administrator
Super Administrator
Posts: 4573
Joined: Wed Mar 05, 2003 3:10 am

Re: Installation Error Code 977

Post by Administrator »

If you download the Windows 7 version, this is a older installer.
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Units are important!
http://www.bbc.co.uk/news/magazine-27509559
lzc08
Junior Member
Posts: 6
Joined: Tue Sep 14, 2021 1:45 pm
Vensim version: PLE

Re: Installation Error Code 977

Post by lzc08 »

Administrator wrote: Tue Sep 14, 2021 3:37 pm If you download the Windows 7 version, this is a older installer.
Hi, New problem with this one: Error during installation: Do not change the installation file name.

Could it be any conflict between softwares?
Administrator
Super Administrator
Posts: 4573
Joined: Wed Mar 05, 2003 3:10 am

Re: Installation Error Code 977

Post by Administrator »

Try disabling your anti virus, that is likely causing this new problem.
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391

Units are important!
http://www.bbc.co.uk/news/magazine-27509559
lzc08
Junior Member
Posts: 6
Joined: Tue Sep 14, 2021 1:45 pm
Vensim version: PLE

Re: Installation Error Code 977

Post by lzc08 »

Administrator wrote: Tue Sep 14, 2021 4:07 pm Try disabling your anti virus, that is likely causing this new problem.
Thanks for your reply, I will make more attempts!
Post Reply