Hi,
Someone is having a problem installing model reader. I think it is related to his default locations for the target directories (one directory for the program and one directory for the supporting files).
Do you have any guidelines for which directories the user needs to select for the Model Reader installation?
Attached is the error message he is getting at the end, not letting him complete the install. I'm pretty sure he created the 'VenSim' folder himself. But it would be very helpful if you have some pre-written guideline or general advice that I can pass along.
Many thanks.
Best wishes,
Sarah
Problem Installing Model Reader
Problem Installing Model Reader
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- Super Administrator
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Re: Problem Installing Model Reader
Is there a problem installing using the defaults?
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Re: Problem Installing Model Reader
I am pretty sure that it is defaulting to these settings. Perhaps because of a past installation where the user tried to use the faulty settings too?
Re: Problem Installing Model Reader
The model reader itself should still run with these warnings. The .dll might not work for most uses, because it won't be in the system path.
/*
Advice to posters (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Blog: http://blog.metasd.com
Model library: http://models.metasd.com
Bookmarks: http://delicious.com/tomfid/SystemDynamics
*/
Advice to posters (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Blog: http://blog.metasd.com
Model library: http://models.metasd.com
Bookmarks: http://delicious.com/tomfid/SystemDynamics
*/
Re: Problem Installing Model Reader
Hi,
Actually it means that the Model Reader doesn't install. Plus, he needs the .dll to work. Hmm. I guess I can troubleshoot with him for awhile. Try to get him to use the default settings.
Thanks for your help.
Best wishes,
Sarah
Actually it means that the Model Reader doesn't install. Plus, he needs the .dll to work. Hmm. I guess I can troubleshoot with him for awhile. Try to get him to use the default settings.
Thanks for your help.
Best wishes,
Sarah
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- Super Administrator
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- Joined: Wed Mar 05, 2003 3:10 am
Re: Problem Installing Model Reader
The default is to install to program files, with documentation going to /users/public. I would try to get him to install it using these settings.
Advice to posters seeking help (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Units are important!
http://www.bbc.co.uk/news/magazine-27509559
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Units are important!
http://www.bbc.co.uk/news/magazine-27509559
Re: Problem Installing Model Reader
Have you verified that it really didn't install by attempting to run it? Win7 often delivers a "program may not have installed correctly" warning, when everything is actually OK.
/*
Advice to posters (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Blog: http://blog.metasd.com
Model library: http://models.metasd.com
Bookmarks: http://delicious.com/tomfid/SystemDynamics
*/
Advice to posters (it really helps us to help you)
http://www.ventanasystems.co.uk/forum/v ... f=2&t=4391
Blog: http://blog.metasd.com
Model library: http://models.metasd.com
Bookmarks: http://delicious.com/tomfid/SystemDynamics
*/
Re: Problem Installing Model Reader
Because the .vpa files didn't change to display the Vensim logo, I assumed that it actually didn't install correctly.
We are still working on this...thanks for your support.
Best wishes,
Sarah
We are still working on this...thanks for your support.
Best wishes,
Sarah