Systems from the top?
Posted: Tue Aug 11, 1998 9:15 am
Upon further reflection, I want to endorse one idea Thomas Higgins seems to
be presenting.
I agree that getting client "ownership" is an obligation we have -- its our
responsibility to see that it happens. It is not the clients
responsibility nor, therefore, an excuse we trot out to defend our lack of
success.
This reminds me of a discussion I once had with a teacher. I claimed that
he wasnt "teaching" if the students werent learning. He claimed that no
matter what the results, if he went through certain kinds of actions and put
in a certain amount of effort, he was "teaching." I stick to my opinion.
[Of course, thats in part because Im OWNID -- "Often Wrong, Never In
Doubt."]
A similar opinion holds about consulting. I believe we havent done our job
unless the client actually does something different AFTER WERE GONE than
they would have done without us. Anything less is not consulting, its
simply irritating....and interfering, and distracting, and indefensible.
From: "John W. Gunkler" <jgunkler@sprintmail.com>
be presenting.
I agree that getting client "ownership" is an obligation we have -- its our
responsibility to see that it happens. It is not the clients
responsibility nor, therefore, an excuse we trot out to defend our lack of
success.
This reminds me of a discussion I once had with a teacher. I claimed that
he wasnt "teaching" if the students werent learning. He claimed that no
matter what the results, if he went through certain kinds of actions and put
in a certain amount of effort, he was "teaching." I stick to my opinion.
[Of course, thats in part because Im OWNID -- "Often Wrong, Never In
Doubt."]
A similar opinion holds about consulting. I believe we havent done our job
unless the client actually does something different AFTER WERE GONE than
they would have done without us. Anything less is not consulting, its
simply irritating....and interfering, and distracting, and indefensible.
From: "John W. Gunkler" <jgunkler@sprintmail.com>