Customer satisfaction model (5 Service quality dimensions)
Posted: Sun Jun 25, 2023 6:48 pm
Hi, currently i am doing for the customer satisfaction model regarding to the after-sales service of home appliances. The graph generated looks weird and i didn't know what's wrong with my graph. The customer satisfaction graph supposed to be a fratuated and then stable graph but i get a weird graph. I have no idea what problem for my model, can anyone please help me to solve this problem?