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Download link not working on any browser

Posted: Thu Aug 24, 2023 11:38 am
by Kvent
The download link sent by email for PLE on Mac is not recognised or accepted by Safari, Chrome of Firefox. Have tried everything but not able to access the download.

Re: Download link not working on any browser

Posted: Thu Aug 24, 2023 11:55 am
by Administrator
What error are you getting?

It's working fine for me.

Re: Download link not working on any browser

Posted: Thu Aug 24, 2023 11:57 am
by Administrator
It's even working for me if I modify the link I have and put your details into it.

Re: Download link not working on any browser

Posted: Fri Aug 25, 2023 9:39 am
by Kvent
The browsers just flip to search mode

Re: Download link not working on any browser

Posted: Fri Aug 25, 2023 2:25 pm
by tomfid
Antivirus?

Re: Download link not working on any browser

Posted: Sun Aug 27, 2023 10:24 am
by Kvent
The solution was to strip out text that Vensim supplied in front of the link but leave the trailing text at the end of the link. But then ran into every error mentioned on the Mac installation FAQ. Eventually downloaded the Windows version and ran it from Crossover. A steep mountain to climb to just install the software! Trying to sieve out dedicated users?

Re: Download link not working on any browser

Posted: Tue Aug 29, 2023 5:50 pm
by Administrator
What mail client are you using?

The issues in the FAQ crop up often enough that we have them there. The majority of users don't have any problems (we see hundreds of successful downloads every day).

Re: Download link not working on any browser

Posted: Wed Aug 30, 2023 10:17 am
by Kvent
MS Outlook new version